Virtual simulations show a proven growth in student confidence and competence.

Increase civility and patient safety today with tomorrow’s
digital technology.




There are limited student learning resources that emphasize the importance of therapeutic communication, civility and patient safety.


Virtual simulations deliver a safe learning environment with more practice engaging in client conversations before entering a clinical setting.

As nurse educators, you want to provide a meaningful clinical experience for your students. This includes confidence in holding difficult conversations and a deep understanding of connecting civility with patient safety. Unfortunately, hospital constraints are a bigger issue than ever before – there’s limited capacity overall and inconsistency with student observations and interactions.

The solution lies in simulation technology. The NCSBN approved the notion that up to half of a student’s clinical education can be safely substituted with simulation, which led us to create our user-friendly, virtual humans (also referred to as avatars). These virtual humans provide students with an opportunity to engage in real-life clinical and non-clinical conversations with convenient 24/7 access from any computer screen and many independent learning opportunities.

Civility Mentor

In four first-of-their-kind modules, students learn the importance of fostering civility in a well-functioning inter-professional team to promote collaboration and patient safety. Students build their capacity to empathize with and advocate for clients as they learn, practice and apply techniques in effective communication, conflict negotiation, stress management, self-reflection, professional conduct and more. Simulated scenarios include resolving conflict in peer-to-peer, student-to-preceptor and other conversations.


Foundations of professionalism and civility

The first simulation of the series focuses on the importance of self-reflection, taking perspective, building empathy and understanding the importance of norm-setting to support safe patient care.

Students Learn:

  • The detrimental impact of uncivil behavior on patient safety
  • The role of the professional nurse in addressing incivility to protect patient safety
  • The importance of empathy and advocating for patient safety
  • The importance of co-creating team norms to ensure quality patient care, inter-professional teamwork and organizational health

Professionalism and civility in the academic environment

The second simulation focuses on the stress of attending college and pursuing a nursing degree. It also discusses techniques to balance work, life, and school responsibilities and cope with stress in healthy ways.

Students Learn:

  • Stressors related to nursing school
  • Techniques for healthy coping
  • Communication strategies to talk with peers about stress and coping
  • The importance of norms in the  academic environment
  • Resources available for support

Civility and patient safety in the clinical environment

The third simulation focuses on how incivility negatively affects teamwork, delivery of quality care, and most importantly, patient safety. It addresses nurses’ ethical and professional obligation to foster civility, address conflict and communicate respectfully to protect patient safety.

Students Learn:

  • Essential skills needed to prevent and  address incivility and foster a culture of safety and respect
  • The impact of uncivil, nonverbal behaviors by nurses on colleagues and patients
  • Effective communication skills to address uncivil encounters in clinical situations

Professionalism and civility in nursing practice

The fourth simulation focuses on the negative impact of incivility on colleagues, patients and other members of the healthcare team. This simulation emphasizes the importance of effective communication, conflict negotiation, and the use of evidence-based approaches to address uncivil encounters to protect patient safety and promote teamwork and collaboration.

Students Learn:

  • The detrimental impact of incivility on  teamwork and patient safety in the clinical environment
  • To develop and use evidence-based approaches to address uncivil behavior with inter-professional healthcare teammates
  • To initiate professional conversations that constructively resolve conflict

Nurse’s Touch™, 
The Communicator 2.0

The Communicator 2.0 guides students through therapeutic communication techniques and provides them with repeated opportunities to engage in key client conversations, including those with high-risk clients, where students learn and practice communication techniques that drive change in client behavior. Leading-edge Virtual Interactions immerse students in situations with clients where they learn, practice and apply therapeutic communication skills in a safe, virtual, simulated clinical environment.

With the ultimate goal of client safety, students learn and develop knowledge, skills and attitudes that promote competency in:

Patient-centered Care
Teamwork and Collaboration
Evidence-based Practice

Student Learning Outcomes

After completing all modules in The Communicator 2.0, students will know how to:

  • Communicate using therapeutic verbal and nonverbal techniques
  • Establish therapeutic relationships
  • Appreciate the various factors that can impact effective communication
  • Use appropriate communication techniques with clients and remove any potential barriers to effective communication
  • Provide client education that is appropriate in relation to age, culture, learning style, readiness to learn, etc.
  • Communicate with various members of the inter-professional team

Modules include:

Technique Identifiers
(Featuring updated more descriptive titles)

a. Client discharge planning
b. Client undergoing knee surgery
c. Client experiencing aphasia
d. Client living with asthma
e. Client suffering from a stroke
f. Client undergoing colorectal surgery
g. Client undergoing surgery
h. Client undergoing weight-loss surgery
i. Client who is suffering from Thrombosis
j. Clients from different cultures

Video Interactions
(Previously known as Communication Simulators)

a. Aging client
b. Client comfort and end-of-life care
c. Clients displaying aggressive behavior
d. Family in a stressful situation
e. Role as interprofessional team member

New! Virtual Interactions

  • Clients and Their Nutritional Needs
  • Adolescent Clients and Performance Enhancement Substances
  • Adult Clients Misusing Alcohol
  • Adolescent Clients at Risk for Suicide
  • Adult Clients at Risk for Medication Misuse and Suicide

Our newly launched generation of Virtual Humans promote:

  • Deeper learning for students in a safe, virtual environment as they use active learning to communicate with emotionally responsive virtual humans.
  • Student confidence as they engage in a unique learning experience, using and exploring different therapeutic communication techniques in a safe learning environment with the ability to “undo” and retry choices threaded throughout simulations.
  • Student preparedness through exposure and experience with repeated opportunities to practice therapeutic communication skills in high-risk, low-volume client situations that they may be limited to during clinicals.
  • Easy and convenient access for students to learn and practice from home, in a classroom or in a lab – all from the screen of a computer. A great solution for lost clinical time and limited clinical or simulation space.

Civility Mentor and The Communicator 2.0 allow educators to:

  • Leverage a virtual coach to provide students with real-time guidance and support
  • Measure students’ skill development with better reporting and insight on  students’ progress
  • Teach effective techniques that promote a civil workplace and provide practice that helps students develop greater confidence in their communication skills
  • Leverage active learning tools to better integrate these critical topics into their curriculum
  • Directly impact the mindset and skillset of nursing students and better the  future of nursing and healthcare

Start Integrating

Learn more about how you can start integrating these solutions throughout your curriculum with ATI’s Educator Implementation Guides (EIG) and Lesson Plans for each solution.

Contact your client executive today to hear more about our new products and updates.